Bryan is the founder and owner of Connect-it. He started as a small family business in 2009 on a kitchen table, after having one of those conversations with an employer who told Bryan he didn’t know what he was talking about. The story of our success is a testimony to the high quality service and support that our team provides to each of our customers every day.
Andrew brings his experience of client-focused account management from many years of working in market research agencies, plus sales in inflight media. He has also developed his own businesses in the past and understands the importance of effective communications for the successful running of an SME. From starting in a sales role at Connect-it, he has built his knowledge of the various systems used by customers, and is able to advise on technical questions and how to get the best out of phone systems.
Jinny joined us last year after a successful career in the NHS. Jinny wanted to be part of the family business so looking at how she could enhance the existing customer care team already in place, recently completed a social media diploma. Jinny now looks after all our social media which is fast becoming a big focus on growing the business. Jinny is also a part of the general customer care team and enjoys dealing with our clients either face to face or on the phone.
Yvonne has joined us after 30 years in field sales after deciding to scale back her work load and be more locally based. Yvonne has extensive knowledge of all sales processes and is very customer focused. Her role within the company is mainly administration and customer care. Yvonne looks after our CRM system, Blogging and Advertising and shares in looking after our incoming calls and helping with customer queries.