Yvonne has joined us after 30 years in field sales after deciding to scale back her work load and be more locally based. Yvonne has extensive knowledge of all sales processes and is very customer focused. Her role within the company is mainly administration and customer care. Yvonne looks after our CRM system, Blogging and Advertising and shares in looking after our incoming calls and helping with customer queries.
Sam has recently joined us from a similar role within the telecoms industry. She is a focused and valued member of the customer services team and looks after our billing platform on behalf of both Connect-it and our customers. In addition, Sam shares all the incoming calls into the company. Sam has an extensive background in customer services through running pubs in Swale and Medway so is very capable of keeping cool in any situation.